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Accessibility Center

Kota

Instant access to leading insurance and retirement providers, with flexible contributions, automated accounting and a delightfully simple employee app.

WCAG Compliance

Accessibility Statement

At kota.io, we are committed to providing a digital experience that is inclusive and accessible to everyone, regardless of ability. We believe that accessibility is a fundamental human right and an essential aspect of user experience.

Accessibility Standards and Legal Compliance

We strive to meet and exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Our efforts align with global accessibility regulations, including:

  • The European Accessibility Act (EAA)
  • The Americans with Disabilities Act (ADA)
  • Relevant national and international accessibility laws applicable to our users and customers

Accessibility Tools and Partners

To support our accessibility goals, kota.io uses DevAlly, a digital accessibility conformance platform, to automate and enhance our testing and compliance processes. DevAlly enables us to:

  • Run automated accessibility tests on our digital products and infrastructure
  • Use AI-powered remediation tools to identify and resolve accessibility issues quickly and accurately
  • Maintain up-to-date Accessibility Conformance Reports (ACRs)
  • Monitor and improve accessibility across ongoing updates and releases

Manual Audits and Human Oversight

While automation is key to scalability, we complement it with manual accessibility testing to catch edge cases and provide a more holistic review. This includes usability testing with assistive technologies like screen readers, keyboard-only navigation, and voice control tools.

Continuous Improvement

Accessibility is an ongoing journey. We are committed to continuously improving our platform and training our team to build inclusively by design. We welcome feedback and strive to resolve accessibility issues in a timely and effective manner.

Accessibility Conformance Reports

Below are the Accessibility Conformance Reports (completed VPATs) for our products:

  • Partial

    Kota Website Accessibility Evaluation

    25/30

    Level A Criteria Supported

    19/20

    Level AA Criteria Supported

    28/28

    Level AAA Criteria Supported

    This VPAT evaluation conducted on May 29, 2025 shows partial compliance with WCAG standards. The product fails to meet all Level A requirements due to 5 criteria with violations, preventing it from achieving A compliance. While many criteria are supported, the significant Level A violations impact the overall accessibility.

    Key Issues (Level A):

    • Non-text Content (1.1.1) - 12 violations

    • Captions (Prerecorded) (1.2.2) - 14 violations

    • Link Purpose (In Context) (2.4.4) - 17 violations

    • Name, Role, Value (4.1.2) - 12 violations

    • Contrast (Minimum) (1.4.3) - 22 violations

    Impact:

    These Level A violations significantly impact accessibility for users with disabilities. Missing non-text alternatives (1.1.1) prevent screen reader users from understanding content. Lack of captions (1.2.2) excludes deaf users from video content. Unclear link purposes (2.4.4) make navigation difficult. Name, role, value issues (4.1.2) prevent proper interaction with interface elements. Poor contrast (1.4.3) makes content difficult to perceive for users with low vision.

    Download

Reporting Accessibility Issues

If you require accessibility support or have encountered a problem with one of our products, please use the Accessibility Support Portal. The Accessibility Support Portal is the easiest way to:

  • Get Product Accessibility Support
  • Report Accessibility Bugs
  • Suggest Accessibility Improvements
  • Communicate your accessibility needs